I recently bought an Apple Magsafe charger on phonemarket.nl
It arrived without any box or any apple document.
The charger didn't work well, charging irregularly up to a point it overheated my macbook and caused it to crash and emit a weird noise, which never happened before.
After some research on internet I realized it might be a counterfeit, so I went to an apple store and they confirmed me it was a fake.
I then bought a new Apple Magsafe charger from another vendor, that arrived with everything proving its originality (apple box and all the documentation).
I thus compared the two chargers and the one bought via PhoneMarket (on the bottom or on the right of the attached following pictures) clearly looks very different from the original one. It also weights way less.
I was sold a counterfeit product
I'd like to receive a refund of my entire purchase and the shipping costs to send the product back to the seller, but he refused. What shall I do?