Never received the book i orderd at Studystore

  • 25 January 2023
  • 1 reactie
  • 33 Bekeken

Hi, a while ago I placed an order for a book on Studystore. Never received the book and they have been promising the refund for over a month now. Looking at the reviews there are tens of people in my situation. What can be done in such a case? Is some sort of class action possible?

1 reactie

Reputatie 6
Badge +7

Hi @Gebruiker1674659816 

If you are a member of the Consumer Association, it might mean something to you.
Whether you will reach the target group on this Forum
I think there are too few to take action together, with the same problem.
The advice on this Forum will be limited to the general (legal) delivery conditions.
Special circumstances or errors may have been made for your situation.

I hope that you will receive several responses and that your refund will be paid out shortly.