Product without advertised features

  • 15 August 2022
  • 1 reactie
  • 33 Bekeken

Hi,

I was searching for an electric charger for my car and I found a company closed to my city. I call then and I asked some advices on which charger to buy. My requirements were: Smart charger, solar option and no subscription.

They advised me to buy an EVHUB smart charger with a load balancer, so I did.

A couple weeks later I got a message on the app saying that my subscript will expire in a couple of days. I call the company and they told me to not worry, I will still be able to use the charger. Not true. Without the subscription, the app doesn’t work, so the charger is not “smart” anymore.

Some of the features advertised by them doesn’t exist or doesn't work.

I’m trying to come up with some agreements with the company, but it’s not working.

Could some one advise me on what to do?

Thank you in advance.


1 reactie

Could some one advise me on what to do?

Depending on the amount of money involved seek professional legal advice.

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